FAQ Details for Wallet Questions
Wallet questions need clear steps, so this FAQ explains what to check before you enter a DANA, OVO, GoPay, or QRIS transaction. Start with your verified phone number, then compare the wallet reference shown in your cashier history with the receipt held by your payment service. We also explain virtual account and bank transfer checks for BCA, BRI, Mandiri, and BNI. If
a status remains pending, use the support route shown in the FAQ rather than submitting the same request again.
- DANA
- OVO
- GoPay
- QRIS