Reference

puan777 Privacy Policy for Your Account

Our Privacy Policy explains what account details we collect, why we use them, and how you can ask for changes before opening access to the lobby.

Clear data purposesWallet status checksRequest-based updatesDevice security controls
puan777 puan777 Privacy Policy for Your Account
PRIVACY HELP DESK

Where To Ask About Your Stored Data

A direct support route helps you ask about the Privacy Policy without mixing a data request with a wallet-status question.

Account support chat Use our support chat for questions about the Privacy Policy, account details or a device record. Include your registered phone number so we can locate the correct account without asking for a wallet password.
Cashier data check If a DANA or QRIS reference appears incorrectly, mention the transaction date and receipt reference through the cashier support path. We can check the linked account record while keeping payment credentials private.
Account change request Ask us to correct, access or clarify personal data through the same support route. We may verify your sign-in details first, then explain the next step under this Privacy Policy.
DATA CONTROL PATH

What We Do With Account Information

We keep the Privacy Policy practical by linking each data use to an account action you can recognise, such as phone verification, a wallet status check or a security alert.

Registration details

We use your phone number and verification result to create and protect your account. If details do not match, we can pause access until you complete the requested account check.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us reconcile an account event. They support status checks without exposing your wallet password or private wallet login.

Cookies and sessions

Cookies can keep a signed-in session and remember basic page settings. You can clear them through your browser settings, although doing so may require another phone verification step.

Device security

We record useful device and sign-in signals to spot unusual access. A new phone or browser may trigger an account confirmation before you reach payment records or the lobby.

Retention periods

We retain account and transaction references only as long as needed for account administration, security checks, support questions and applicable legal duties. Ask support which record applies to your request.

Your requested changes

You can ask to access, correct or clarify personal data connected with your account. We confirm ownership first, then record the request and explain any practical or legal reason a record must remain.

Privacy Policy Answers For Indonesian Accounts

These Privacy Policy answers cover the questions we expect before account access: what we collect, how payment references work, what cookies do and how to contact us. If your question concerns a specific DANA, OVO, GoPay or QRIS record, include its date and reference when you contact support.

It covers account details, phone verification, device signals, cookies, payment references, support records, retention and requests to access or correct personal data connected with your account.

No. We use transaction or status references to match an account event. Your DANA or QRIS password remains with the wallet provider, and you should never send it through support chat.

Yes. Contact account support with your registered phone number and request details under the Privacy Policy. We verify account ownership before explaining which personal records can be provided.

Cookies can retain a sign-in session and basic settings. Clearing them in your browser may sign you out, so a later visit could require phone verification before account records appear.

Send support the registered phone number, the incorrect field and, for a wallet event, the date and receipt reference. We check ownership and explain the correction step under this Privacy Policy.

Retention depends on the record and its purpose, including security, account administration, support and legal duties. Ask us to check a specific record rather than relying on a general timeframe.

Yes. Access or eligibility depends on local law. Where local law permits, you can read this Privacy Policy and contact support about data connected with your account.